DIGITAL PLASTICS PRIVACY POLICY
Last updated: October 7, 2025
Digital Plastics, Inc. doing business as “Plastics.com” (“Digital Plastics,” “we”, “us”, or “our”) is committed to respecting your privacy. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information that you (“you” or “user”) may provide to us through your use of our website located at www.plastics.com (the "Website"), the Digital Plastics web platform (the “Platform”), our social media pages, and any other products or services that link to this Privacy Policy (collectively, our “Services”).
This Privacy Policy is incorporated into, and is part of, our Terms of Use available at TOU] which govern your access to and your use of the Services. If you have entered into a separate agreement with us, that separate agreement shall control, and only those terms within this Privacy Policy that do not conflict with such separate agreement shall apply. This Privacy Policy does not cover information we receive from third parties. If you have any questions regarding this Privacy Policy, please contact us at privacy@plastics.com.
By accessing the Services, you agree to be bound by this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Services. Each time you use the Services, the current version of this Privacy Policy will apply. Accordingly, when you use the Services, you should check the date of this Privacy Policy (which appears at the top) and review any changes since you last reviewed the Privacy Policy.
Please note, if you are using the Platform on behalf of a Digital Plastics customer (which may include your employer), your information may be governed by the applicable customer’s terms and privacy policy, not by this Privacy Policy. For more information, see the “Digital Plastics Platform” subsection below.
Information we collect
We collect two types of information from users of our Services: “Personal Information,” which is information that you provide that can be used to identify you (such as your name or your email address), and “Aggregate Information,” which is information that cannot be used to identify you (such as frequency of visits to the Services and your browser type).
DIGITAL PLASTICS PLATFORM
We collect Personal Information of users of the Platform to create an account such as name, company name, address, company address, phone number, and email address. We also collect any information that users submit, or cause to be submitted to the Platform, which may include Personal Information.
Our Platform includes a chatbot that utilizes artificial intelligence, or AI, to understand and respond to your inquiries. While AI assists in generating responses, all chatbot interactions may be monitored by us and our third-party service providers.
INFORMATION WE AUTOMATICALLY COLLECT
When you use our Services, we automatically receive and collect information from your device. This information includes the following:
Information about your device, such as the operating system, hardware, system version, Internet Protocol (IP) address, device ID, and device language.
The specific actions that you take when you use our Services, including but not limited to the pages and screens that you view or visit, search terms that you enter, and how you interact with our Services.
The time, frequency, connection type, and duration of your use of our Services.
Information regarding your interaction with email messages, for example, whether you opened, clicked on, or forwarded the email message.
Identifiers associated with cookies or other technologies that may uniquely identify your device or browser (as further described below).
Pages you visited before or after navigating to our Services.
EMPLOYMENT
If we have collected your Personal Information through our “Careers” page in response to a job opening, you are giving us permission to use and retain your Personal Information for the purpose of evaluating your application for employment consideration for the specific position that you applied to, as well as other roles at Digital Plastics. This Personal Information may be processed and stored by a third party talent tracking solution provider as well as with vendors, consultants, and other service providers who need access to such information to carry out work relating to the recruitment process on our behalf.
AGGREGATE INFORMATION COLLECTED
Aggregate Information is information that does not identify you. Aggregate Information may be collected when you use our Services, independent of any information you voluntarily enter. Additionally, we may use one or more processes to de-identify information that contains Personal Information, such that only Aggregate Information remains. We may collect, use, store, and transfer Aggregate Information without restriction.
COOKIES AND ANALYTICS
Like most websites, our Website may use “cookies.” Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser to help us identify you when you come to our Services.
Our Services collects cookies and may use cookies for reasons including, but not limited to:
Analyze our web traffic using an analytics package.
Identify if you are signed in to the Services.
Test content on the Services.
Store information about your preferences.
Recognize when you return to the Services.
Overall, cookies help us provide you with a better Services by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This setting may prevent you from taking full advantage of the Services.
We use analytics tools on our website, including analytics tools provided by third-party service providers. Those third-party service providers may temporarily process your IP address for a variety of performance purposes, including collection of associated performance metrics and to monitor and track application errors. We may also integrate data collected through such analytics tools with other data we have collected.
Depending on the web browser you use, it might be possible for you to disallow Hotjar from collecting Data when visiting a Hotjar Enabled Site. To discover if your web browser offers t
We may also use cookies, pixels, beacons, or other web tracking technologies to track the amount of time spent on our Website or social media and whether or not certain content, such as a video was viewed. We may work with a third party to collect and process this information for us, based on our instructions and in compliance with this Policy.
Although we do our best to honor the privacy preferences of our visitors, we are not able to respond to Do Not Track signals from your browser.
Session Replay
We may use session replay technologies on our Website and Services generally. Session replay is the reproduction of a user’s interactions on a website or web application exactly or as close as possible to how the user actually experienced it. These technologies store users’ digital interactions on websites and apps down to the individual clicks, taps, scrolls, mouse movements, etc. to create a DVR-like reproduction of those experiences. We use these technologies for a variety of purposes, including but not limited to, user support, debugging errors, optimization, and analysis.
HOW WE USE YOUR INFORMATION
In general, we collect information and Personal Information from you so that we can provide our Services, operate our business, and provide information that you request from us. This includes but is not limited to the following: · Provide, operate, improve, maintain, and protect our Services.
Establish your account.
Provide you with technical and other support.
Send you updates, marketing communications, and other information about Digital Plastics and our Services.
Send you notices and alerts.
Conduct research, analytics, and monitor and analyze trends and usage.
Improve our chatbot functionality and models.
Contact you and respond to your inquiries.
Enhance or improve user experience, our business, and our Services, including the safety and security thereof.
Personalize our Services to you.
As necessary to comply with any applicable law, regulation, subpoena, legal process, or governmental request.
Enforce contracts, including investigation of potential violations thereof.
Detect, prevent, or otherwise address fraud, security or technical issues.
Protect against harm to the rights, property or safety of Digital Plastics, our users, or the public as required or permitted by law.
How we share your information
We do not rent or sell your Personal Information.
Like most companies, we share information, including Personal Information, in certain circumstances with third parties through operation of our Services and our business. Below we explain when that happens.
SERVICE PROVIDERS
We may transfer Personal Information to third parties for the purpose of providing the Services or operating our business. For example, we may transfer your Personal Information to third-party service providers to assist with providing the Services, and to communicate with you about current or future offerings.
REQUIRED TRANSFERS
We may also transfer your Personal Information to third parties under the following circumstances: (i) to comply with a legal requirement, law, subpoena, judicial proceeding, court order, governmental request, or legal process; (ii) to investigate a possible crime, such as fraud or identity theft; (iii) in connection with the sale, purchase, merger, asset sale, financing, reorganization, liquidation or dissolution of Digital Plastics, including the evaluation thereof; (iv) when we believe it is necessary to protect the rights, property, or safety of Digital Plastics or other persons, or (v) as otherwise required or permitted by law, including any contractual obligations of Digital Plastics.
AS DIRECTED BY YOU AND WITH YOUR CONSENT
Except as otherwise provided in this Privacy Policy, we share Personal Information with companies, organizations or individuals outside of Digital Plastics only at your direction or when we have your consent to do so.
Children's privacy
Our Services is not intended for use by children under the age of 18 and we do not knowingly collect Personal Information from children under the age of 18 in connection with the Services.
Opting out
If you no longer wish to receive our marketing and promotional communications, you may opt-out by following the instructions included in each communication.
How We Protect Your Information
We take the security of your Personal Information very seriously. We use reasonable administrative, physical, and technical safeguards to secure the Personal Information you share with us. Despite these safeguards and our additional efforts to secure your information, we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your Personal Information.
Third-party websites
The Services may contain hyperlinks to websites operated by third parties, which may include social media features, such as social media buttons or links. We provide such hyperlinks for your reference and convenience only. We do not control such websites and are not responsible for their content or the privacy or other practices of such websites. It is up to you to read and fully understand their privacy policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators. If you are submitting information to any such third-party through our Services, you should review and understand that party’s applicable policies, including their privacy policies, before providing your information to the third-party.
International Users
We are based in the United States, and our Services are hosted there. If you are using our Services from another country, the laws governing our Services’ collection and use of Personal Information may be different from the laws of your country. If you decide to use our Services, or share your Personal Information with us, you are agreeing to be governed by the laws of the United States, and agree to the transfer of your information to the United States.
Changes to our Privacy Policy
We reserve the right to amend this policy at any time without any prior notice to you. Each time you use our Services the current version of this Privacy Policy will apply. When you use our Services, you should check the date of this Privacy Policy (which appears at the top of the Privacy Policy) and review any changes since the last version.
Questions
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
[legal@plastics.com]